DonutTrace support

Support

Need a hand? Open a support ticket and we'll reply to you directly in your Discord DMs. (Our community server is coming soon — tickets are the way to reach us for now.)

How to open a ticket

1 · Add the app

Add DonutTrace to your account with the button above (choose “Add to My Apps”). This lets the bot message you.

2 · Run /newticket

Anywhere in Discord, type /newticket and describe what you need help with.

3 · We reply in DMs

Our team opens your ticket and answers right in your Discord DMs. Keep your DMs open so our messages reach you.

What we can help with

Trouble with a command or setup, a bug you've spotted, or a feature idea for DonutTrace — open a ticket and we'll take care of it.